Is Your Brand Image Damaging Your Credibility?

At an event I attended recently for my daughter, I was chatting with another parent who is an administrator at a prominent local hospital. Between discussing braces, soccer and upcoming summer plans, we actually got around to talking about non-kid topics. I asked how work was going and he mentioned that he was swamped because in addition to seeing patients, he also was in the process of trying to fill an open position on his staff. When I asked him how it was going, his answer verified something I know to be true… IMAGE MATTERS.

This man told me how they had searched and searched for a qualified candidate and he was excited, but also nervous about someone they found that might be great. The candidate had a really good resume and the appropriate experience, but the problem was “she looked pretty disheveled.” Even though he liked her, he was worried the rest of his staff would not go for it based on her appearance. He went on to tell me that he knew the candidate was a busy mom and as a dad he gets how hectic it can be, but this was a reflection of the candidate’s judgement about the way she presented herself for the interview.

Even though this dad was someone I knew through our kids, I am quite certain he didn’t know I am a brand strategist and image consultant. We were just having a friendly conversation while we waited for our kids. So it wasn’t a case of him trying to come up with some common ground or something I’d be interested in hearing about. It was just the first thing that popped into his mind when I asked him about work.

The point is, people notice your appearance and how you present yourself absolutely effects their impression of you. The example I just shared is a real life situation where someone might lose out on a great opportunity solely because of their personal image. Do you think she will ever know that’s why she didn’t get the job? I doubt it and that’s why I’m revisiting the importance of image with you today. I want to remind you that people are watching, your image matters and it should be a priority when thinking about your personal brand.

Before we go any further, I want to say I AM that busy mom, no I’m not applying for a job in health care, but I am the mom who goes to the gym at 5am and then stops at grocery store afterwards to pick up milk for breakfast in my yoga pants. I do not look perfect all the time as many of you know first-hand. So I want to be clear that I am not implying you try to look perfect 24/7. However, if you are showing up as the ambassador of your brand, you would be very wise to put some thought and effort into your brand image.

I will never forget the first time I [Read more…]

My New Least Favorite Word

JUST (3)I have heard something a lot recently that has started to really bother me. It’s not a phrase or even a sentence. It’s one little tiny word. But this one little, tiny word has a huge impact. The word is “just.”

“Just” has become my new least favorite word. I don’t mean in the “It is just and right to have laws” kind of way. I mean in the “Oh, I’ll just do…” It seems to be in the air a lot lately.

Here are some of the ways I’ve heard it:

“My sister-in-law’s brother is a photographer, I’ll just wait until the next time he’s in town and have him take some shots for me.

“I know I need help with this, but I’m just going to see if I can do it myself first.”


“Why don’t we just find someone who will volunteer to do the work.”


“Why don’t you just hire her and see how it goes.”

Ugh, ugh and double ugh!

When we say “just” we are essentially saying we know there is something better available, but we are choosing not to try to attain it. We are letting ourselves off the hook and settling.

 

Why, why do we do that?

Why, unless he’s Ansel Adams, would you settle for your sister-in-law’s brother to take your picture?Why wouldn’t you determine your budget and find the best photographer you can to meet your needs? And why not put proper thought and effort into scheduling the shoot, getting enough rest, planning your wardrobe and hiring a make-up artist to boot?

Why would you try to find a volunteer to do professional work? Are you not a professional? Do you want to volunteer your time for other professionals? I think not!

Why would you try to do something on your own that you know will probably not yield the kind of results you need? Why would you spend precious time and energy struggling through something on your own when would get you a much bigger ROI with support?

One of the reasons we do these things is because we believe we cannot have what we truly want or need. There is an underlying feeling of unworthiness. Who are we to ask for and get the best quality?

When we want to barter or get volunteer help, settle for a hire that is not a good match, or resist investing in ourselves when we know we need to, these are all symptoms we do not value ourselves.

We pinch our pennies because we fear we won’t be getting more dollars in the door. However, when you recognize and embrace your own worth, you start to develop trust in your ability to generate income. And as a result, you start to make decisions and take actions that honor your needs.

When you value yourself, you do not settle. You develop and stick to higher standards and life becomes more abundant. It’s not always easier to to get what you want. It may taken more effort, in fact, it probably will, but it’s well worth it.

So next time you catch yourself saying “I’ll just…” stop and say:

“I freely ask for and receive what I want and need.”

If you are ready to stop saying “just” and start saying “yes” I invite you to apply for a complimentary Brand Consultation.

Click here to apply=>http://bit.ly/1pHt7FC

 

Your feedback is music to my ears!

Where in your business are you settling?

Post your answers below in the comments or find me on Facebook.

If you would like to use this article on your website or ezine, feel free! Just be sure to include the following:

Heather Poduska is a brand strategist, business coach and opera singer who helps entrepreneurs and small business owners create client attractive brands, polished brand images and brand communication strategies to increase their visibility and impact in the marketplace and grow their businesses.

Are You Wasting Your Most Valuable Resource?

The other day I was listening to an interview with a lawyer who was talking about the strategies big companies employ when doing large merges and acquisitions. He described an incredibly complicated process which included moving sizable sums of money to off-shore accounts and partnering with and sometimes buying other companies in Europe to avoid tax implications.

I was fascinated by the complexity of the maneuvering he described. As I listened, I just kept thinking, holy-moly this guy is smart. I mean to keep track of all of those moving pieces must take incredible knowledge and organization. How can one person know so much? Where did he get the time to amass so much knowledge? And then it hit me…he made the time.

In order to master anything, you must make time to perfect your craft.

We all have the capacity to be masters, but very few of us have the discipline. This lawyer had obviously worked hard to become an expert in merges and acquisition law. How many hours had he spent at the library? How many law books and case studies did he read? And here’s the biggie. What did he have to give up to in order to do so? Where did he find the TIME? [Read more…]

Give and Grow Rich

iStock_000004892219LargeI have probably read over a thousand books on how to improve yourself, create a better mindset, attract more abundance, live with more energy or increase your creativity. You name it, if there is a book about how to make yourself or your life better, I’m on it. And while I’ve learned and applied many great insights about how to up my joy factor or increase my wealth, there is nothing like real life to teach you the most important lessons, the ones that make a real, lasting impact. Here is a biggie I learned recently that I’d like to share with you. [Read more…]

Are you marrying material?

We often talk about the importance of first impressions. They are, of course, extremely important. Great thought and effort is put into how we present ourselves for the first time in any situation.  Think about all those "firsts", a first date, a first job interview, meeting your child's teacher for the first time.  We put a little extra effort preparing for the first time we are going to meet someone we want to impress.  However, what about the second, third or even tenth time we have an encounter?  Chances are you relax into something less formal which is natural.  However, this can be a slippery slope when it comes to your brand.

Great branding is based in consistency.  You certainly do want to make a spectacular first impression. In business a great first impression can open the door for you.  What keeps that door open, however, is what happens next.

Anyone can look great and be charming once in a while, but it's how you behave and present yourself over the long haul that really matters.  You may date someone who is cute and fun to be with, but you probably would not marry that person unless they showed over time they were also kind, committed, caring, and honest etc.  You don't want to "date" your clients.  You want to build long term relationships with them.  They need to trust you.  They need to see you value the relationship.  You do this by continuing to put your best effort forward. 

Can your clients count on you?  Do you consistently respond in a timely matter to emails and phone calls,  or do your clients have to pester you for answers?  Do you continue to dress sharply when you meet with your clients to show you respect them, or you have let your guard down with your appearance?  Do you find extra ways of showing your clients you value their business or do you figure they just "know" you appreciate them?

Remember your brand is held in the mind of your clients over time.  If you want them to see you as marrying material you must continue to show them you care.