What To Do If You Are Asked Not To Sell Anything When You Speak For Business?

You’ve got a great talk and you finally get a chance to try out your speaking chops, there’s only one hitch, you are told you will not be allowed to sell anything. Ugg, such a bummer.

What to do, what to do…

You always want to weigh your opportunities. Your time and resources are limited, so you want to be choosy about where you spend your energy. There are lots of fish in the speaking sea, so don’t feel like you have to jump at every chance. However, if you are just starting out or if it’s a great opportunity to get in front of ideal clients or industry players, you may still want to move forward.

Remember, any time you are speaking to a captive audience, whether live or online, YOU are positioned as the authority. You have an extended amount of time to tell your story, share your expertise, give valuable insights and talk about your business. If you do a good job with your presentation, your audience is going to want to know more. Even if you can’t make an offer, you are still selling.

However, the best way to get your audience to take action is to structure your talk to sell. You want to guide your audience through a specific process that showcases the transformation that is possible if someone takes the next step to work with you without actually making an offer. And if you do this with authenticity and authority, you will create an atmosphere where people will want to know more.

Finally, if you can, offer a free strategy call. It is a phenomenal selling tool if you know what you are you doing. Any time you get a potential client on the phone with you from a talk, you have a very warm lead which makes closing that much easier.

If you would like to know more about how you can use signature talks to sell from the stage or online, I invite you to join me for my upcoming FREE webinar: “Close Any Room: How To Add Thousands Of Dollars To Your Monthly Income Using Signature Talks.” CLICK HERE to register!

How to Make Your Signature Talk Stand Out

You may have heard speaking is a great way to grow your business and it’s true! Speaking positions you as the expert in front of a group of potentially ideal clients. However, a LOT of entrepreneurs have caught the speaking bug and are vying for the attention and credit cards of the same audience.

So how do you stand out and make the audience see YOU as the person to meet their needs?

First, have a clear point of view that is unique to you. This will show up as your story, your beliefs and how you communicate what you value. The more you can lean into your authenticity, the more you will separate from the crowd. No matter how many coaches, consultants, CPA’s, lawyers or dog walkers there are out there, there is only one YOU. The more you clearly you can communicate your point of view, the more memorable and impactful you will be.

Next, own your place in the market. You need to be bold and find specific ways to differentiate yourself. Highlight what makes you special. Find a way to zig when others are zagging. For example, if everyone in your industry is talking about how you have to constantly hustle to succeed, maybe your stance could be about the need for space and peace in your business. Try to find your unique pocket and make some noise about it.

Finally, be good. No, be great. There are a LOT of mediocre speakers out there, a l-o-t. Make a decision right now to become great at presenting yourself and your material. Show up looking and acting the part of a polished expert. Give great content, dress well, have killer marketing materials and command the stage. Leave no doubt in the mind of your audience that you are a rock star at what you do and they would be crazy not to hire you!

If can you claim a unique and authentic space and show up as a high-value expert, you will be ahead of 99% of the people out there and dramatically increase your chances of closing the room!

To watch my FREE webinar on how to close any room, CLICK HERE!

How to Sell Without Sounding Salesy

One of the biggest reasons entrepreneurs fail to make big profits from their speaking gigs is they don’t know how to sell in a way that feels good to them. As a result, they back away from presenting their offers or even make a clear offer at all which leaves them empty-handed and disappointed.

It doesn’t have to be that way. It’s absolutely possible to feel excited about selling your products and services which makes you more attractive to potential clients. The result is more money, more money, more money for you and more intense transformation for your audience.

The very best way to sell without sounding salesy is to keep the needs of your audience front and center. If you craft a talk that focuses on solving their problems and delivering high-value content, the sale becomes much, much easier. The key is maintaining a mindset of service with a clear understanding of the greater transformation you can deliver if your audience takes the next step with you.

The job of selling starts from the minute you open your mouth. You can’t ambush your audience with a big ask at the end and expect a great result. You must prepare them for the sale by laying the groundwork and expectation for a juicy offer all throughout your presentation. This demonstrates transparency and builds trust both of which are essential for closing happy clients.

The other way to compel your audience to buy is by telling powerful stories. When you share your own journey of transformation, you suddenly go from being a pushy sales dog to an empathetic character. When you show you genuinely care and want to help people change their lives, the word salesy goes right out the window. Of course, you need to know which stories to tell and how to tell them to be effective.

There is definitely an art and science to structuring your talk with the right elements at the right time, but when you understand the formula for authentic selling, you can relax and do your job which is to deliver value to your audience and make money from your expertise.

If you’d like to know more about how to create a signature talk that sells, click the link to get access to my FREE webinar “Close Any Room.” It’s full of information to help you create a profitable presentation=>bit.ly/CloseAnyRoomTraining.

How To Inspire Your Audiences To Buy From You

You may have heard that speaking is a great way to increase your profits, but you may also be wondering how the heck do you get people to actually buy from you. Whether you are just starting out speaking or you’ve been speaking for a while, but haven’t been converting from your talks the way you’d like to, I want you to know something…

There IS a way to get people to open up their wallets to work with you!

The first thing you need to do if you want your audience to buy your products and services is start with a clear objection to sell. You are in business to make money and any time you put your own time, energy and resources into something, you need to be thinking about the ROI. You are not speaking to stand there and look pretty, you are investing in this opportunity to grow your business.

However, having the mindset of sales is not about being pushy, it is about transformation. The biggest transformation your audience will get is by using your products or going through your process. They can only get so much transformation for free. If you believe in what you do and why you do it, instead of feeling gross about selling, you should see yourself as providing a valuable opportunity for your audience to get what they really want. If you can make your audience see that value, they will buy.

Next, you have to engage people on an emotional level. People buy with their hearts. They buy because of deeply rooted desire and needs. Their desire may be to alleviate emotional pain, feel sexier, attract a mate, buy a home or improve their health. Whatever their desire is, your job as a selling speaker is to wake up and intensify those emotions.

A great way to do this is with stories, your story, other people’s stories, examples or case studies. In sharing your own story, you create an emotional bond with the audience and build likeability and trust. The audience starts to see you as an ally instead of just a hard-nosed selling robot. Most importantly though, when you share a story of transformation, you start to paint a picture of what’s possible for the audience and that picture is the turning point to your profits.

So you can see, it is possible to inspire your audience to buy, but you need to be intentional about how you craft your talk to sell and by using emotional triggers to share the transformation that is possible. Once those pieces are in place, your conversion rates will soar.

If you’d like to know more about creating a signature talk that SELLS, I invite you to join me for my FREE upcoming webinar “Close Any Room: How To Add Thousands Of Dollars To Your Monthly Income Using Signature Talks.” CLICK HERE to register.

How Do You Choose The Right Topic For Your Talk?

“Why Add A Signature Talk To Your Business?”

If you’ve ever thought about adding speaking to your business model, the answer should be a big, fat YES, but not just any speaking. The most potent presentation you can make is a signature talk that sells.  Adding signature talks to your business model can potentially add thousands of dollars to your income every month!

Here’s why it works so well…

First of all, any time you speak you are using leverage to reach your audience. Instead of just speaking one-on-one like you might do at a networking event or even on a sales calls, you are speaking one-to-many every time you present. It may be to a small room of 20 people OR it could be to an audience of literally thousands online. That means for 30-45 minutes of effort you are exponentially impacting your audience.

Think about how much time, money and energy this saves you. Every time you go to a networking event you have to get dressed, find a sitter, make sure you have your business cards, drive to the event and hope you will connect with some really great people once you’re there. Even if you are really, really good at networking, you might connect with ten maybe 20 people max and speaker to them for a few minutes in a noisy, crowded room.

Now imagine putting the same effort into a talk where YOU are the headliner, everyone is there just to hear you and you can give the same talk over and over again. You can even sit home in your jammies and do it on the phone or on a webinar where hundreds of people have opted-in, no need for lipstick OR a sitter. That is leverage.

Another great benefit of using signature talks to sells is that whole opt-in piece. Your audience has raised their hands and shown they are interested in what you have to say. They have chosen to be there which means they are already warm and interested in the information you are going to share. This makes selling so much easier.

With a signature talk, you are also going to be in front of a captive audience in a more intimate atmosphere. Having their undivided attention gives you the chance to do some serious relationship building. You can share more of your story and expose them to more of your brilliant expertise. The audience gets to know you on a deeper level which helps establish the oh-so-important know, like and trust factor needed to turn potential clients into buyers.

The other great asset at your disposal giving signature talks is TIME. You will have more time in front of your audience which helps to build brand stickiness. And if you know what you are doing, you can use this time to not only deliver great value and information to your audience, but also guide them a structured process to prepare them for the sale. That way you feel in control and your audience doesn’t feel hit over the head at the end with your offer.

So you can see there are many fantastic reasons to incorporate signature talks into your business model. It’s leveraged, it deepens your relationship with your audience and it prepares the room to buy. I don’t know why anyone wouldn’t want to add signature talks to their business!

If you would like to know more about creating a signature talk to increase your profits, I want to invite you to my upcoming FREE webinar “Close Any Room: How to Add Thousands Of Dollars To Your Monthly Income Using Signature Talks” CLICK HERE to register

How To Know What To Offer When Speaking To Sell?

One thing entrepreneurs struggle with when putting together their signature talks is knowing what to use as their offer, but having a clear offer is absolutely critical to leveraging your profits from speaking. The last thing you want to do is hem and haw at the end of your talk when you are trying to persuade your audience to buy!

Here are a few things to consider when putting together your offer.

First, please HAVE an offer. Unless you are working for a charity, you need to see your talk as a sales vehicle which means you have to have something to sell! Your time and expertise is too valuable to give away for free. There needs to be call to action at the end of your talk, even if it is requesting contact information in return for your newsletter or free report. You must be in the habit of asking.

If you are newer to business or perhaps newer to speaking and unsure of what to offer, it is totally cool to offer a free strategy call. This is still an ask, you still have to “sell” it. However, do not underestimate the value of offering a strategy call as your offer. Any time you get a potential client on the phone with you from a presentation, they are a warm lead.

Finally, if you do want to make a paid offer at the end of the talk, your decision should be based on how advanced you are in your business, what you already have in your business model and the topic of your talk. When you look at those three pieces, what to offer becomes a lot clearer.

Once you decide what to offer, keep it consistent. The last thing you want to do is change your offer for each speaking opportunity. That creates a level of complexity you don’t want on your plate. You want something that is rinse and repeat so you get more comfortable and confident making the offer each time you present it.

If you would like to know more about how to use signature talks to quantum leap your profits, I invite you to my upcoming FREE webinar: “Close Any Room: How To Add Thousands Of Dollars To Your Monthly Income Using Signature Talks.” CLICK HERE to register!

How To Make Money From a Signature Talk

There are a lot of entrepreneurs out there right now who are speaking for their businesses, unfortunately however, many of them are not making money from their talks. They’re great at what they do and they give valuable information when they speak, but they struggle to close the room.

Can you relate?

It can be so frustrating to get up in front of a large audience either live on stage or online in a webinar or teleseminar and pour your heart and soul into a presentation only to come home empty handed. You spend so much time and energy preparing, you give great content and still end up with really disappointing sales.

You have to remember, your job in business is to make money and when you are giving a presentation for your business, your talk should be making you money. If you are a person of integrity, of course you want to give your audience real, transformative content, but you also want them to work with you so you need to guide them through a process to take that next step forward. You don’t make sales by banging people over the head with an offer.

The problem is many entrepreneurs don’t understand there needs to be a selling structure in place to convert potential clients into paying customers.

You can have the best programs, the most heart-felt presentation and the most impressive training, but if you don’t know how to set up your talk to prepare the audience for your offer, you will be fighting an uphill battle.

Passion alone does not equal profits. You have to have a PLAN. Once you understand how to structure your talk to sell, you can layer in all your great content and create something that is truly dynamic AND profitable.

If you’d like to know more about how signature talks can dramatically increase your profits, I invite you to join me for my upcoming FREE webinar: “Close Any Room: How To Add Thousands Of Dollars To Your Monthly Income With Signature Talks” CLICK HERE to register

When Doves Cry…

Yesterday, the world got way less cool…

I was so saddened by the news of the death of rock legend, Prince. It was a huge loss to the music industry and artistic world. However, I also took it as a personal loss as did many others.

When I was growing up, I had two posters on my bedroom door. One was a picture of a basket of fluffy kittens and the other was of Prince splayed out on a bed covered with purple satin sheets. I can only imagine what my mother must have thought!

To say I was obsessed is a massive understatement. I saw the movie Purple Rain 20 times and could recite every line of the movie as I watched repeatedly. I bought the cassette sound track to the movie and listened to it well over 200 times. Prince was one of three rock concerts I’ve seen in my entire life and the ONLY one I ever actually bought tickets to for myself. And let me tell you, that band was TIGHT!

Why was I so obsessed?

As I teenager, I really didn’t grasp Prince’s talent or mastery. An artist manager friend recently told me how Prince played all the instruments and would often finish sound tracks overnight while the rest of the band went home. But as kid, that wasn’t my focus. No Sir!

I was focused on the man.

Strangely enough, I felt very identified with Prince, me a tall, awkward, pious white girl and this little, eccentric, gender-bending, black pop star. How could that be? How could I see myself in him? Yet I did.

Even though at the time what I felt was infatuation, I understand now what I really wanted was to be like Prince. Not for the fame or money (or cross-dressing!), but for his unapologetic, in-your-face, wildly sexy self-expression. If you could have bottled that up to sell, I would have been first in line to buy.

Prince rose to fame as I came of age. His artistry, pain, bravado and rebellion awakened the possibility in me of a richer, more sensual life. If it was possible for him, it was possible for me, especially since he was from the Midwest.

I still remember the thrill I got driving past the Chanhassen water tower outside of Minneapolis every time we would go visit my dad in Minnesota over the summer. I would be thinking, “I can’t believe it, Prince has a house here. HE lives HERE!”

Prince no longer lives THERE or anywhere on God’s green earth, however, his VOICE lives on in all those who were touched by his hot grooves and outrageous moves.

His talent is a beacon for excellence, drive and discipline. And his memory is a call to action for anyone who wants to live a free life and challenge perceptions about how one should express their authenticity.

My challenge to you is to find your voice and share the art that lives within you while you still can.

Rock on.
Love,

What Makes A Signature Talk Different Than Other Presentations?

“How To Know What Content To Include In A Signature Talk”

Whether it’s the first time or the tenth time you’re creating a signature talk, the question of what to include for content always comes up. How do you know what to include and what to leave out?

The first thing you want to remember about giving a talk to sell is your audience is there to get a taste of what it would be like to work with you. This means you want to give something delicious and enticing, but you don’t want to lay out an entire feast. Think of your talk as a sexy cocktail party where you are the charming host not a rich Thanksgiving Dinner where everyone leaves feeling bloated.

Most entrepreneurs, especially women, want to give, give, give. It usually comes from a place of wanting to prove ourselves, but what happens when you over-give is you shoot your profits in the foot. When you give too much of your juicy content, you don’t give people a reason to move forward. They’ve already gotten enough to take the next step…without YOU.

Another reason over-giving is so detrimental to your sales is it overwhelms your audience. They can’t process all the information so they are either frantically taking notes or tuning you out. In either case, they are not present or emotionally engaged in your talk where they need to be to buy.

Your content also needs to be clear and the points well-defined. Please, I beg of you, DON’T WING IT.  You want to be thoughtful about the most important pieces of information your audience needs right now and deliver that content in a step-by-step manner.

Finally, if you are smart, you will choose content that aligns with your offer. Your signature talk should be a well-oiled, pre-meditated selling machine that seamlessly guides your audience to buy. When you backwards engineer your copy from your offer, you will have a much better sense of what to include and a much better chance of closing the room!

If you’d like to know how YOU can create a killer signature talk that sells, I invite you to my upcoming FREE webinar “Close Any Room: How To Add Thousands Of Dollars To Your Monthly Income Using Signature Talks.” CLICK HERE to register

 

Is Your Brand Image Damaging Your Credibility?

At an event I attended recently for my daughter, I was chatting with another parent who is an administrator at a prominent local hospital. Between discussing braces, soccer and upcoming summer plans, we actually got around to talking about non-kid topics. I asked how work was going and he mentioned that he was swamped because in addition to seeing patients, he also was in the process of trying to fill an open position on his staff. When I asked him how it was going, his answer verified something I know to be true… IMAGE MATTERS.

This man told me how they had searched and searched for a qualified candidate and he was excited, but also nervous about someone they found that might be great. The candidate had a really good resume and the appropriate experience, but the problem was “she looked pretty disheveled.” Even though he liked her, he was worried the rest of his staff would not go for it based on her appearance. He went on to tell me that he knew the candidate was a busy mom and as a dad he gets how hectic it can be, but this was a reflection of the candidate’s judgement about the way she presented herself for the interview.

Even though this dad was someone I knew through our kids, I am quite certain he didn’t know I am a brand strategist and image consultant. We were just having a friendly conversation while we waited for our kids. So it wasn’t a case of him trying to come up with some common ground or something I’d be interested in hearing about. It was just the first thing that popped into his mind when I asked him about work.

The point is, people notice your appearance and how you present yourself absolutely effects their impression of you. The example I just shared is a real life situation where someone might lose out on a great opportunity solely because of their personal image. Do you think she will ever know that’s why she didn’t get the job? I doubt it and that’s why I’m revisiting the importance of image with you today. I want to remind you that people are watching, your image matters and it should be a priority when thinking about your personal brand.

Before we go any further, I want to say I AM that busy mom, no I’m not applying for a job in health care, but I am the mom who goes to the gym at 5am and then stops at grocery store afterwards to pick up milk for breakfast in my yoga pants. I do not look perfect all the time as many of you know first-hand. So I want to be clear that I am not implying you try to look perfect 24/7. However, if you are showing up as the ambassador of your brand, you would be very wise to put some thought and effort into your brand image.

I will never forget the first time I [Read more…]

Love Yourself Rich



I’m in the mood for love…and here’s why.

It’s Valentine’s Day, the day for sweethearts and romance, but the real reason I’m in the mood for love is because it’s the best, fastest way to create a truly abundant life.

I have found over and over with both myself and my clients the biggest impediment to reaching the next level of success is always linked to some aspect of not  fully loving yourself.

It may sound mushy, but there’s just no way you can show up as a magnetic, dynamic force if you are not embracing yourself. You know why? Because human beings are feeling creatures.

Our emotions dictate our thoughts and our thoughts dictate our actions, so if we are being critical of ourselves or not honoring who we are, it shows. And where it shows the most is in our results.

On the other hand, when you are in alignment with your authenticity, you feel comfortable expressing yourself and enjoy being in your own skin, that shows too. You begin to make major strides toward your big goals.

You also experience more confidence, a greater sense of personal power and much more joy. And here’s the kicker, more people want to be a round you. It’s a no-brainer. When you love yourself, you’re more attractive on every level.

We all have our ups and downs, but it’s crucial to protect our self-worth. If we do not value ourselves, neither will anyone else.

Here are some tips to keep the fire burning in your relationship with the most important person in your life, YOU! [Read more…]

You’ve got to believe…

Ah the holidays…

As much as I moan and groan about the frantic pace of this season, there always comes a wonderful moment that makes it all worth while.

It usually happens when the kids are home playing games, Christmas music is playing and I’m making cookies. I get a warm, fuzzy feeling. It’s the feeling we all long for around this time of year, something magical.

Who knows, maybe it’s an illusion. Maybe I am kidding myself into thinking life is grand when really I have just fallen into a candy-coated haze that is blinding me to harsh reality, but I don’t think so.

I know I worked hard to achieve this moment. The tinsel didn’t hang itself. I did it and now we get to enjoy it.

Sometimes it can feel frantic in our businesses too. We worry we’ll never see the light at the end of the tunnel and wonder if what we’re striving for is an unattainable fantasy. Is all the hard work even worth it?

It is worth it. The sugar-plum ending is possible, but you’ve got to believe, Virginia. You’ve got to BELIEVE!

Most of us stop short of our dreams because we lose faith. Things get difficult, we hit a rough patch and start to doubt ourselves. We don’t see results right away and start to think they will never come.

You’ve got to have faith.

Faith requires us to believe in things we cannot yet see. When you imagine what you desire, your subconscious goes to work on your behalf. Like a kid putting an order in to Santa Claus, your mind releases a minion of tiny elves to make your dreams come true.

However, your dreams are powered by consistent belief. Turn off the belief and you cut the plug to the magic. Think about farmers who plant crops in the spring. If they gave up because they didn’t see immediate results, the seeds would never grow. They have faith in the process however, so they keep watering and tending their fields and end up with a bountiful harvest.

As anyone who has dared face the mall in December will tell you, keeping a positive attitude can be difficult, but don’t give up too quickly. Your dream may not turn up exactly as you had envisioned, but it will still be wonderful. You wished for a pony, but Santa knew you’d never clean the stall. Instead, he brings you a Porsche. Don’t you just love Santa?:)

My dream was and still is to sing at the Met some day. It’s unlikely to happen at this point, but I’m not giving up hope. What has come as result of keeping this wish in my heart has been a deeply fulfilling business and new opportunities to use my voice I could have never anticipated.

What is your dream? Are you holding it fast to your heart? Or do you need a dose of inspiration?

Here is my recipe for a truly magical business:

  1. Think like a kid.
  2. Imagine your dream in vivid detail.
  3. Ask for what you want.
  4. Work your patootie off while you wait.
  5. Believe it will come to you.

*A pinch of eggnog never hurt either:)

Do those things and who knows where you’ll be this time next year!

Until next time, here’s to hitting all your high notes.

xo

Heather

 

The Hills Are Alive With The Sound Of Money

Last weekend I went to a fabulous children’s production of the Sound of Music in my town. The costumes and sets were great and the kids sang their little hearts out.

As a mom and a community member I really enjoyed the show. However, as a singer with a critical ear, I also thought there were some really talented kids up on stage, in particular the girl who played Maria. Her voice was clear and had a pretty, youthful vibrato. And the ease with which she played her character really impressed me. I thought she could actually make a go of it on Broadway someday if she worked hard.

Of course, very few people ever make it on Broadway, and a lot of musical hearts have been broken trying, but there is so much to be gained from learning how to perform on stage, not the least of which is MONEY!  I’m not talking about getting paid to sing, although that is lovely, I’m talking about the ROI you get in your non-musical career from learning how to get comfortable in front an audience.

After all, what is marketing? It’s performing. It’s presenting yourself to the world, telling your story, trying to connect with and engage people. Unfortunately, it’s an area with which a lot entrepreneurs struggle.

When I was first thinking about transitioning from singing to business, I had real self-doubt about my value. What could I possibly offer that would be helpful to entrepreneurs? I had been a singer and performer all my life and now I wanted to help people grow their business. How on earth was I going to do that???! I was going to have to start my career all over from scratch.

What I didn’t realize then that I do now is what I know as a performer is one of the biggest assets anyone can have to create a lucrative business. So often entrepreneurs get caught up the “business” part of business they neglect the softer parts which is a huge mistake. You can create the best product out there, but if you can’t sell it, you have zero profit.

I see it all the time, smart, talented entrepreneurs who lack the poise, sophistication and CONFIDENCE to communicate their true value. They are leaving money on the table! It so frustrating to witness. I’ve met 7-figure business owner who could easily be 8 or 9 figure business owners if they were just more polished.

Put yourself in the shoes of your buyer for a moment. They want to feel like they are investing in something valuable, something special. If they are going to plop down $100,000 to work with you, they have to feel like you’re worth it! They want to feel led and secure their needs will be met. If you do not come across as a confident, skilled, savvy leader, they are not going to feel confident or excited about jumping into bed with you.

So think about how you are showing up. Do you sound confident when you are speaking? Do you know what to say and how to say it to sound compelling? Do you look confident? What does your body language say? How clear are you on your message? How skilled are you at delivering that message? Do you get nervous speaking in front of crowds? How about speaking one-on-one in high-end sales calls? How do you perform on camera?

All of those things matter. Often you only have one shot at a new client or big opportunity. Don’t think for a second people aren’t checking you out. If you want to speak on big platforms or have access to high net worth circles, you’ve got to show up as a player who can sing! Otherwise, you are just one click away from becoming irrelevant.

If you think you might be leaving big money on the table because your performance chops aren’t up to snuff, I invite you to apply for a Complimentary Consultation with me to get you stage ready in no time by CLICKING HERE: http://bit.ly/1G9OUNW

Until next time, here’s to hitting all your high-notes!

x0

Heather

 

 

How to Lose a $40,000 Deal in 10 Seconds.

How awesome would it be to have a client walk in your door ready to lay out $40,000 for your product or service?Now imagine how bad it would feel to lose that same client within seconds. That’s exactly what happened to several car salesmen last weekend.

Our family is in the market for a new car. We’ve had the same mini-van for the past 9 years. Even though I’m a little nostalgic about getting rid of the car we brought our babies home in, I’m pretty psyched to be getting something that doesn’t have gummy bears lodged in the seats.

For me, part of the fun of getting a new car is doing the research. I love watching the sleek marketing videos, imaging what it would be like to zip down the road in one of those shiny new rides.  My kids are a little bit older now, so maybe we can get away with something besides a mini-van. Maybe…

Whatever we end up with, I want to be wowed. If it’s a mini-van, I want it to be decked-out so I don’t feel so much like Mommy-from-the-Block. Don’t get me wrong, I love being a mom. I just wish there was a way to look slightly more cool driving back and forth to soccer practice.

I also want to be wowed by the actual experience of buying the car. It’s not something you do everyday, so I want it to feel special. With our short list in hand, we went off to do some test driving.

It would be an understatement to say we are motivated buyers at this point. We’ve probably waited a good 6 months longer than we should have to get this project going. The old girl has served us well, but her time has come. I am ready and excited for an upgrade.

As we head out the door, [Read more…]

Tips for Making Better Follow-Up Calls

Uggggg……

Double uggg…….

I did something really stupid.  I could kick myself. I KNOW better, but I did it anyway. Why? Because I was tired and feeling lazy, pure and simple. So what what this horrible mistake?…

I didn’t prepare properly for a follow-up sales call.

I had a follow-up call scheduled on my calendar with someone I had talked to about a while back. They were not ready to move forward then, but were really interested in working with me and had asked me to follow-up with them. We picked a time to reconnect and I diligently put the date on my schedule and then went about my day.

In the weeks that passed, I traveled a lot and was preoccupied with family and having fun on vacation. I kept up with email and took care of small business issues, but for the most part, did not have my mind entrenched in my business. When I got back, of course, I jumped back in and started getting caught up.

I love what I do, so it was fun for me to get back in the groove. I was excited to start writing again and most of all connect with clients and colleagues again. So when time the finally came, I was eager to make my follow-up call.

Here’s where things fell apart…

Although I remembered my initial conversation with my potential client, I knew where we had left things, I knew their business and why they were interested in working together, I did not take the time to review their pain points. I had an intellectual understanding of their needs, but I had not taken the time to review their struggle and how they were feeling about it.

As a result, our conversation reflected my level of preparation. It was factual. It was intellectual and it was not emotional. I failed to take my client to the place where they connected with the feeling around not having enough clarity for the right direction for their business and how that was impacting their success.

It was an awful experience. It felt like meeting someone on the street I had kissed at a party the night before except all the hot energy was missing and we both felt uncomfortable. YUCK!

The worst part of all was knowing I could have helped this client get fantastic results to create a unique and profitable brand more quickly if I had just done my homework.

So this never happens to you, here are 3 tips to help you properly prepare for your next follow-up sales call: [Read more…]

Would you like a pool by the ocean?

Just imagine waking up to see a beautiful pink and purple sunrise glistening over the ocean as soft waves brush the shore. That was my view last week when I was in Fort Lauderdale for a business conference. I was staying at the Trump Towel and spent my mornings doing yoga in the pool. It was bliss.

Wouldn’t it be nice to wake up every morning and do yoga ocean side in your own pool? Believe me, it would be:) Does it sound like a pipe dream to you?

Hmmm, why is that?

Why does having your own oceanside pool equipped with a private yoga instructor sound like an impossible dream? Is it because we think of it as an expensive luxury? If that’s what you thought, I want to share a little insight that has shifted my mindset around dreaming big. [Read more…]

Who do you want to be when you grow up?

What did you dream of becoming when you were little? I wanted to be an Olympic gymnast. Then I wanted to be a pastor’s wife, because my pastor’s wife was beautiful and an excellent musician. In high school, my dreamed changed to wanting to be on the Olympic volleyball team. At 5’7″ I don’t think there was much hope for winning gold on the balance beam…

How did your dreams change over time?

In college, I started as a double-major in music and poli-sci and was determined to be a politician. And then in grad school my attention focused on making it to the Metropolitan Opera. Did any of these dreams come true? Well, yes and no. Did I go on to be an Olympic athlete? No, but I did play competitive volleyball for many years and I have sung for thousands of people.

Our dreams and passions are indicators of what we want out of life. Depending on where we are in the moment, our brains come up with visions of how those urges might be fulfilled. For instance, [Read more…]

Are You Wasting Your Most Valuable Resource?

The other day I was listening to an interview with a lawyer who was talking about the strategies big companies employ when doing large merges and acquisitions. He described an incredibly complicated process which included moving sizable sums of money to off-shore accounts and partnering with and sometimes buying other companies in Europe to avoid tax implications.

I was fascinated by the complexity of the maneuvering he described. As I listened, I just kept thinking, holy-moly this guy is smart. I mean to keep track of all of those moving pieces must take incredible knowledge and organization. How can one person know so much? Where did he get the time to amass so much knowledge? And then it hit me…he made the time.

In order to master anything, you must make time to perfect your craft.

We all have the capacity to be masters, but very few of us have the discipline. This lawyer had obviously worked hard to become an expert in merges and acquisition law. How many hours had he spent at the library? How many law books and case studies did he read? And here’s the biggie. What did he have to give up to in order to do so? Where did he find the TIME? [Read more…]

Is Self-Doubt Killing Your Business?

Ever wonder why heart disease is called the silent killer? It’s because from all outside appearances everything looks fine, but under the hood things are all jammed up. There is a potentially deadly disease lurking under the hood of many entrepreneurs as well and it’s name is self-doubt.

Self-doubt leaves a sticky residue which builds up over time. In order to keep the cash flowing  into your business, it’s essential to find ways to clear it out. Of course, that’s sometimes easier said than done. Let’s face it, if it were easy to give up junk food, Mars Incorporated would not be a multi-billion dollar company.

Self-doubt is an insidious little bug that gnaws at your entrepreneurial health. And contrary to what you might think, it is not something that only afflicts newbies. Even seasoned entrepreneurs struggle with it. That’s because beyond every success achieved lies a new level of development and a new set of challenges. You go from feeling like a big fish in a little pond to feeling like a minnow in the ocean.

So how do we remedy self-doubt so it won’t be a buzz kill in our business? [Read more…]

How to Choose the Right Coach

I think I was 5 years old when I had my first piano lesson. That was the day I (ok, my mom) hired my first coach and I have had a coach in some form or another every day since then.

There are lots of names for coaches. Some people call them teachers others call them gurus, consultants, managers etc., but basically a coach is anyone who helps you improve or move forward in some area of your life. It could be a tennis coach, a golf pro, a spiritual mentor, even a birthing dula! It really doesn’t matter what the title is, what matters is the relationship between mentor and mentee.

Working with a good coach is one of the very best things you can do to move forward quickly in your business. They can guide you, push you, support you, give you outside perspective, keep you accountable and provide expert  information, tools and resources. Having the right coach can dramatically speed up both your learning curve and your earning curve!

Earlier in my career my coaches were in the form of voice teachers, directors and conductors, but now [Read more…]

4 Sure Fire Ways to Attract Ideal Clients

Almost every business owner I know wants the same thing, a roster full of ideal clients. Sounds great, doesn’t it? Just imagine looking at your client list and loving every name on it because not only are they all totally awesome people, but because these awesome people recognize and value the service or products you provide and are willing to pay your fees. Now that would be pretty cool.

Well, it doesn’t have to be  just a pipe-dream. It is possible to attract ideal clients without as much difficulty as you might think. You just have to know what you are doing. There are some secrets, it’s not magic, but they sure work like magic. And the reason they work is because they tap into what is very natural for all people, emotions. (Ok, there’s the rare sociopath, but hopefully that’s not your target market anyway!)

Too often when trying to connect with ideal clients, entrepreneurs speak to their prospects’ heads instead of to their hearts. And while there certainly is a time to be logical and straightforward, it is not in the attraction phase of a client relationship. Think about it, when you are considering whether or not to date someone, are you making that decision primarily with your head or your heart? We make those decisions on how the other person makes us feel. In fact, we might even choose someone who doesn’t look perfect on paper because of the wonderful little butterflies we feel when we’re around them.

Now think about what that means for your business. You could be the smartest person in the room or have the best programs out there, but if you don’t know how to connect with your audience on an emotional level, you are going to leave the dance alone. Let’s fix that, shall we?

Here a four tips to make ideal clients swoon over you: [Read more…]

What to do when you don’t see results.

Here is a picture of my front yard. Today is the first day of spring in Boston. You’d never know it by the looks of things. There are still piles of 2-foot snow drifts sprinkled around my neighborhood. Gross.

Last year at this time there were 2-inch crocus buds popping up by my walk-way. Yesterday, I actually got down on my hands and knees in the mud to see if I could find even the tiniest beginnings of a sprout….nothing, absolutely nothing. What the heck is going on? Where is the warm weather?

Waiting for flowers to bloom is one thing, waiting for your business to bloom is quite another.

Whether you are just starting out or you have been in business a while, we all have periods where we wish our progress was faster. In the beginning, you are just trying to get clients in the door, but even as we move forward [Read more…]

Are we there yet?

This is the last week of January. Hard to believe, but the year is really off and running now. From this point forward it’s not really the beginning of the year anymore. We’re in it. So what does that mean for our goals?

I don’t know about you, but I love setting goals. For me they are really motivating and fun to plan. It makes me feel alive to imagine all the creative projects I will do for my life and business.  With all this good feeling it’s hard to imagine not accomplishing any of those lovely intentions, but unfortunately, that’s what often happens.

Life gets in the way. Something will come up to throw us off course. It’s natural. Life is not linear. There are bumps and curves in the road. Sometimes there are even giant potholes! However, life is not the problem. It is not usually outside forces that ultimately keep us from reaching our goals. It’s how we [Read more…]

Why everyone needs a good nurse.

I love nurses. They are my absolute heroes. If you are a nurse, I worship the ground you walk on. Truly.

If you’ve ever had a baby, you know how important nurses are. When I was in the hospital to give birth to my first baby, I was understandably scared, as are most women. I knew childbirth was not going to be easy, but I had been to all the prenatal classes and had been prepped on the beauty of an epidural. Unfortunately for me, by the time I was ready for the epidural during the delivery, there were three emergency c-sections at the hospital which meant no anesthesiologists and no epidural for me. WHAT!!???

Ramp up scared to holy-mother-of-god terrified. I was going to have a baby with no meds. This was not in the birthing plan! Enter Nurse Joan… [Read more…]

Follow Your Bliss. Period. End of Story.

Follow your bliss. Turn your passions into profits. Follow your heart and the money will follow. Have you heard phrases like these? What do you think? Does it make you feel excited to think about following your passion? Or do you think it’s all a bunch of new-age hype?

I’ve heard a lot lately about how following your passion is just a bunch of hooey. Yes, I said, hooey. What these nay-sayers suggest is following your passion is not a sound business approach. It takes hard work to be successful. If you are passionate about what you do, great. If not, it doesn’t matter. What does matter is putting your nose to the grind stone and getting it done.

Again, I’ll ask you. How does that make you feel? Do you believe success is hard work? Are you  nodding your head in agreement? Or do you feel slightly pinched in the throat? Well, I’m going to tell you, [Read more…]

Do You Want Next Year to be Better?

This is the time of year when we do end-of-year reviews. We look at what went well and what we’d like to do differently moving forward. After all, we want next year to be even better than this one. What often happens, however, is January 1st comes and goes and before we know it, it’s March and things don’t look quite how we’d hoped. Why?

The answer is simple. We tend to follow the same patterns over and over again. We get comfortable with what we know, who we know and how we operate. Although repetition can be wonderful tool in business, it can also become a crutch which stymies our growth. Further, it can make our businesses and brands stale.

So how can you break the repetitive cycle to infuse your business with new life in the new year?

Here are a few tips to help.

1. Decide what you want. Do you want more money? [Read more…]

The Fastest Path To Big Success

“I want a 7-Figure business and I want it NOW!” Great, so glad to hear it. I’m right there with you Sister. Let’s make that happen. I mean it. LET US make that happen.

Today I was listening to an old episode of the Oprah show on the radio. It was a very touching story, aren’t they all, about a woman who took in an 11 year old boy relative to live with her. She was a single woman who had applied to and was preparing to go into the Peace Corps when relatives approached her about this little boy who had no where else to go.  Around the same time she saw an episode of the Oprah show about another woman who had taken on the task of caring for a sick elderly relative. It was that episode that tipped the decision for her to take the boy in.

At the end of the sound bite, Oprah chimed in and said “I love the power of television.” What she was was referring to was the power of television to connect people. Because the woman in the story saw someone else being open and brave, she was able to dig deep into herself and find her own courage and conviction which in turn not only saved the boy, but also gave her life great joy and meaning.

Your business is not an episode of the Oprah show, however, [Read more…]

Do You Have Brander’s Block?

Ah, time to write the blog again. Let me ask you something, how did you read that last statement? In your mind was it “Ah, this is going to be the time of day I get to relax and express my thoughts?” Or what it is closer to “Oh my god, I’m so brain numb I have nothing interesting to say and this is going to take me four hours to push out?”

Hey we all have those days when we are tired or maybe a little less inspired, but if you find yourself dreading the blog-writing process every time you sit in front of your computer, you may be suffering from Brander’s Block.

Brander’s Block is [Read more…]

When Perfectionism Pays Off

file1261343245403The greater danger for most of us lies not in setting our aim too high and falling short, but in setting our aim too low and achieving our mark. -Michelangelo

I think perfectionism gets a bad rap. Every where you turn you are told to stop being so hard on yourself and light up, but I have begun to question that line of thinking. Ok, I get it, you shouldn’t allow yourself to get caught up in a shame spiral, but what if in an effort to avoid self-destruction we are actually selling ourselves short?

For most of my life I have struggled to perfect my singing technique. In fact, it’s probably the reason I’m sitting here writing this blog instead of standing on a beautiful stage somewhere singing La Traviata. It is also the reason I still sing. I never lost the desire to perfect my technique. I still think about how forward or back my sound is. How much vertical space to give a tone. How much pressure to use. I concentrate on loosening my jaw and eliminating tongue tension. And you know what?  [Read more…]

I Am Woman Hear Me Brand!

There are more women entrepreneurs now than at any other time in history. According Forbes magazine, female entrepreneurship will create over half the small business jobs in the U.S. by year 2018. However, according to the US Census Bureau, we only generate 4% of the revenue. Ouch. Why if we are so industrious are we not creating more profits?

After all, as Stuart Smalley always said, “We’re good enough, we’re smart enough. And doggone it, people like us!” We have what it takes to be successful, but that is not necessarily translating into actual profits. Here’s the rub. Being smart, talented and hard-working may not be enough to really grow your business. Of course, without those traits, you don’t have much of a chance at anything, but the marketplace is littered with struggling business owners who work hard. There is something missing in this equation. [Read more…]

Are You Ready For Your Close-Up?

We all know branding is about finding your ideal niche, understanding how to differentiate yourself and communicating your message clearly to engage your audience. However, a HUGE part of branding is the visual image you create to represent your promise of value.

We often think of the image of the brand as the logo or even the colors and fonts on your website. Those are all very, very important. However, if you are solopreneur one of the most important aspects of brand image is your own face!

Your brand may be the face of your business, but as a solopreneur, YOUR face is the face of your brand. @HeatherPoduska (Tweet this)

How you represent yourself personally both online and in the flesh is extremely important. Your audience will [Read more…]

Is Your Brand Talkin’ To Me?

I recently visited a marketing website with a welcome video on the home page. Naturally, I clicked on it and was excited to hear what this particular guru had to say. However, what happened next really disappointed me. It wasn’t that the content was uninteresting or even that the person talking wasn’t engaging, it was that the star of the video was not looking at me! Instead, the video was shot in profile and done interview-style which made it seem like some sort of documentary.

Now I’m sure it’s suppose to look more modern and maybe there’s even research to prove how effective it is to shoot video in this way. However, the effect it had on me was to make me feel left out. It was like I was eavesdropping on someone else’s conversation. You know who I want the expert to be addressing?… Me. I want to feel like they are speaking directly to me, empathizing with my pain and offering the exact solution I am desperate to find.

Whether you are using video or not, your audience should feel like [Read more…]

Is Your Brand a Firecracker or a Dud?

Happy 4th of July! I’m sure many of you are heading off tonight to watch a fireworks display. I love fireworks. It always reminds me of being home in Wisconsin with my family. We would watch from the roof of our car and try to guess what would come next, a giant plume or a quirky swirl.  We were always delighted and amazed, unless of course, it was a dud.

The dreaded dud was a huge let down. You would watch the sky waiting for the next big thrill, only to be accosted by a deafening boom. Not only was it disappointing, it also scared the bejeebees out of me as a kid. It took a while before I could watch the rest of the show because I was worried the same thing would happen again. My fireworks trust was eroded.

Not a huge deal on the 4th of July, in fact, it’s bound to happen at some point. However, being a dud with your brand is a big deal. The last thing you want to do is disappoint your audience! And you certainly don’t want to do anything to cause them to lose trust in you. Of course, no one is perfect and mistakes are a natural part of any endeavor, but your brand show better have more thrills than spills if you want to be successful.

Here are a few tips to light up the sky with your brand: [Read more…]

How to Find Great Blog Topics

If you are an entrepreneur, you know how important it is to be in steady contact with your audience. One of the best ways to keep in contact with your tribe is to write a newsletter or blog. It gives you a chance to show your audience who you are and the value you can bring them . The more consistent you can be, the better. The problem is, coming up with interesting, value-packed copy on a regular basis can be both challenging and time consuming.

Here are a few of tips to make it easier for you: [Read more…]

Is Indecision Killing Your Business?

Is Indecision Killing Your Business?Do you ever feel like you are spinning your wheels? If you are an entrepreneur my guess is you have felt that way more than once in your business. You may feel like you are doing your best, but you keep bumping up against obstacles. More often than not, however, what seem like obstacles are really just decisions you haven’t made yet.

Unfortunately, failing to make good, swift decisions in your business can have serious implications. Clients are lost, money is wasted and precious, precious time is squandered. As author of Rich Dad Poor Dad Robert Kiyosaki says so clearly, “The only difference between a rich person and a poor person is how they use their time.” If you are spending your time hemming and hawing about what decisions to make, you are not spending your time accumulating wealth.

A common mistake in decision making is [Read more…]

Turn Fantasy into Reality and Start Living the Dream

“When I grow up, I wanna be famous
I wanna be a star, I wanna be in movies
When I grow up, I wanna see the world
Drive nice cars, I wanna have boobies

When I grow up, be on TV
People know me, be on magazines
When I grow up, fresh and clean
Number one chick when I step out on the scene”–The Pussy Cat Dolls

 

What did you wish for when you were a kid? Did you want to be famous? Did you love music or horses or maybe painting was more your thing? When I was a kid, I wanted very badly to be an olympic gymnast. I would practice hand stands for hours and hours, but alas, the closest I ever came to olympic glory was doing cartwheels for the half-time show of a donkey basketball game at our local high school. For those of you unrefined heathens out there, donkey basketball is played by grown men riding real donkeys up and down the court. True story, I could not make this up!

As a chubby grade-schooler living in rural Wisconsin, I had about as much chance of becoming an olympic gymnast as Courtney Love has of being elected president. I eventually let go of that dream and moved on to others. In 3rd grade I wanted to be an astronaut, in high school I wanted to be on the olympic volleyball team, in college I wanted to sing at the Met. None of these fantasies [Read more…]

Is Your Business a Booty Call Or a Bride to Be?

Young woman with telephoneIn my last blog post, I talked about how wonderful it is that we women entrepreneurs love to share and collaborate. However, there is a down side to this generous spirit. Because we tend to be such natural givers, many of us give away our value without even realizing it.

Does this scene sound familiar to you? You are chatting with another business person or perhaps a potential client who upon hearing about your expertise, starts peppering you with questions about their particular situation or problem.  You respond by trying to help solve said problem and before you know it, you’ve spent a significant amount of time coaching this person for free. You have just experienced a business booty call.

I recognize this scenario because I used to be an active participant in many similar situations. The result of such a conversation had a strange effect on me. First, I would feel a sense of deep satisfaction knowing I had made a positive influence in someone else’s life or business. It also boosted my confidence seeing I had enough knowledge and expertise to be impactful. Then, however, I would start to feel kind of sick to my stomach.

I would realize I had just [Read more…]

Big Buck Bunny

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Women Rock!

To honor Women’s History Month which begins today, I have made a list of the 5 things I love most about women entrepreneurs.

1. We play nicely in the sandbox. Love my fellow female business peeps who are collaborating, supporting and sharing with each other.
2. We add beauty to the world. We can’t help but make things prettier. We’re not called the fairer sex for nothing!
3. We are natural givers. We create and give value to those around us making stronger, more vibrant communities.
4. We tap into our feminine intuitive powers to make organic and profitable decisions!
5. Now more than ever, we have the opportunity to leave our own prosperous legacy for future generations.

You rock ladies! Keep on keeping on.

xo

Heather

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Nullam ornare, sem in malesuada sagittis, quam sapien ornare massa, id pulvinar quam augue vel orci. Praesent leo orci, cursus ac malesuada et, sollicitudin eu erat. Pellentesque ornare mi vitae sem consequat ac bibendum neque adipiscing. Donec tellus nunc, tincidunt sed faucibus a, mattis eget purus. [Read more…]

Are you Successful or Just Busy?

As women we are often praised for being good multitaskers. Remember the old song “I can bring home the bacon, fry it up in the pan, and never, ever let you forget you’re a man?” Did this woman also remember to help with the homework and run to soccer or ballet? I don’t know about you, but I certainly wouldn’t be singing after all that!

Unfortunately, we as women buy into the idea multitasking somehow makes us better. We compare schedules like men compare war wounds. He says, “I got this one in Nam” and we say, “I have to go to the grocery store and then pick up Susie from her playdate so we can get the supplies to take over to the fundraising committee and then…bla, bla bla.” The more you can jam into that sentence, the more street cred you think you get.

Here’s the sad truth, [Read more…]

Ownage In The Mountains

Sed sit amet sem dignissim, sollicitudin ante vel, consequat neque. Nunc justo lacus, rhoncus ut interdum nec, iaculis mattis orci. Donec at blandit augue, nec tristique ligula. Donec euismod nulla at erat fringilla, a porttitor lorem condimentum. Aliquam ut interdum libero, at pharetra orci. Quisque fermentum, felis ut gravida ornare, eros neque egestas dui, quis sollicitudin sem sem non ante. Fusce metus lorem, scelerisque ut diam non, vehicula dapibus sapien. Sed sagittis, ante at ornare pellentesque, sem justo consequat enim, quis adipiscing quam enim ac velit. Vestibulum condimentum tempus sapien eu porttitor. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Pellentesque interdum odio vel consectetur dignissim. Fusce eget tristique nulla.

Duis at purus ut est cursus imperdiet. Sed condimentum massa in enim cursus, sed mattis elit malesuada. Nunc tincidunt magna sit amet metus sagittis tempor. Maecenas lacinia condimentum ultricies. Sed et lacus nec augue venenatis interdum. Fusce sit amet luctus augue. Aenean scelerisque porttitor ultrices. Nulla dui tellus, egestas sit amet posuere sit amet, dictum tristique mauris. Praesent sed elementum mauris. Nullam et enim eget nisl eleifend auctor lobortis et dui. Curabitur at malesuada magna. Nunc nec tincidunt mauris, vitae tincidunt enim. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse ante leo, bibendum at metus in, dignissim sodales nisi. Curabitur id augue iaculis, elementum diam eget, ultrices massa. Fusce eleifend tincidunt neque, a porta nibh faucibus non.

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Duis at purus ut est cursus imperdiet. Sed condimentum massa in enim cursus, sed mattis elit malesuada. Nunc tincidunt magna sit amet metus sagittis tempor. Maecenas lacinia condimentum ultricies. Sed et lacus nec augue venenatis interdum. Fusce sit amet luctus augue. Aenean scelerisque porttitor ultrices. Nulla dui tellus, egestas sit amet posuere sit amet, dictum tristique mauris. Praesent sed elementum mauris. Nullam et enim eget nisl eleifend auctor lobortis et dui. Curabitur at malesuada magna. Nunc nec tincidunt mauris, vitae tincidunt enim. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse ante leo, bibendum at metus in, dignissim sodales nisi. Curabitur id augue iaculis, elementum diam eget, ultrices massa. Fusce eleifend tincidunt neque, a porta nibh faucibus non.

Interdum

Quisque at dolor venenatis justo fringilla dignissim ut id eros. Quisque non elit id purus feugiat vestibulum. Phasellus eget sodales neque. [Read more…]

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Is Your Personal Brand Ready for Promotion?

Have you ever wondered why sometimes really smart, qualified people are not promoted?  Why is it that some entrepreneurs are able to grab the spotlight while others stumble around in anonymity? Two articles I read recently in the Harvard Business Review and Marie Claire magazine address this issue by talking about something called “executive presence.” All other things being equal such as experience or education, the person with the strongest executive presence, or what I call good personal branding, will get the promotion or in the case of the entrepreneur, the business.

“You’re smart, driven, and good at what you do. But that alone won’t be enough to score you a promotion or corner office. A slew of other factors that constitute “executive presence”–from your wardrobe to your ability to inspire colleagues–will also play a huge role in how far you will go.”– Marie Claire Magazine

A study conducted by Sylvia Ann Hewlett of the Center for Talent Innovation (CTI) concluded that having executive presence “accounts for as much as 28 percent of a woman’s success.”  That means almost a third of what goes into your success is not based on how well you actually do your job! So what makes up executive presence?  According to Hewlett, there are three basic factors:  how you look, how you speak and how you behave. “It’s all three things and nailing them makes you a contender.”

Let’s take a closer look… [Read more…]

“Does Your Brand Feel Pretty?”

Don’t you just love those days when you wake up in the morning and look in the mirror to see your skin has cleared up? Or when you spin around to  notice the past ten weeks of spinning class have finally firmed up your back side? And the best one, your prayer to the hair gods have finally been answered and you are having one of those rare perfect hair days? Doesn’t it just make you feel great? I can just see you now doing a happy dance in your pj’s.

Now let me ask you another question. What do you see when you look in the brand mirror? Does what you see make you feel like grinning from ear to ear, or does it make you feel like you wished you had just pulled the covers over your head and gone back to sleep? If so, ask yourself why are you living with a less than stellar brand image? [Read more…]

I Challenge You To Do 100!

This is a picture of me after my morning workout. I’m tired, but happy and very grateful. A couple of  months ago I wrenched my back and was unable to exercise for several weeks and even then it was slow going. Today was the first day since early September I was able to do my normal full workout and it felt really good. I was so grateful to be able to move my body again.

It’s funny how much we take for granted in life, especially things that can sometimes take effort. However, the moment those things are taken away, you realize how important they are and it gives you a whole new appreciation of their value. When you value something, you are more motivated to pay attention to and care for it and that in turn makes it flourish. If you care for your body, your health flourishes and if you care for your business, it will flourish too.

Cultivating a sense of gratitude is essential for [Read more…]

To Do or Do To Do, That is the Brand Question.

We are so lucky to live at this time and in this society. Now more than ever there is an abundance of opportunity. However, with all this opportunity it is sometimes difficult to know which choices to make. If you are trying to decide between a good option and a bad one the choice is obvious, but what do you do when there is no obvious distinction between a good and bad idea? What if you have more than one appealing opportunity? How do you know what to do? [Read more…]

Open Wide

There is a very funny phenomenon that happens when people first start taking voice lessons. They have a tendency to try to sing with their mouths closed! It’s a very strange thing. The whole point of lessons is to open up the instrument and learn how to let the voice soar. You would think if someone is willing to invest the time and money to actually take singing lessons it would be natural to open up and sing.  However, I have seen the contrary many, many times in my own teaching and watching other singers in master classes. Why is this so?

First, people are NOT AWARE they are not opening their mouths fully. Often when one sings with a partially closed mouth the voice actually sounds quite large on the inside. The sad truth is, however, the sound is getting trapped inside the singer’s body, rumbling around inside their throat, their mouth and their ears. It is not being projected out. As a result, the sound from the outside is small and muffled.

Secondly, in spite of the fact the student has invested in lessons and thus shown a genuine interest in learning to sing, they are AFRAID to let their voice out. Again, I have seen it many times, especially in young singers. The first time they open their mouth and let their voice really rip, they instinctively recoil at the bigness of their own sound.

Finally, a reason some singers do not open their mouths when they sing is they do not have the strength or coordination built up in their bodies to support their sound fully. Therefore, they are forced to “hold on” to their sound. They do not have the support mechanism in place to sustain the opening and project out. It is a technical and structural issue.

As budding business owners we are trying to find and project our voices too. Our stage is the marketplace. However, both the singer and the entrepreneur are trying to reach and entice their target audience. [Read more…]

Think Like a Woman, Act Like a Woman

This month marks International Women’s Month where we celebrate the accomplishments of women and inspire women to be their best. This past weekend I had the privilege of speaking at an Empowered Women’s Seminar where we all shared our expertise and encouragement. It was very satisfying and exciting. However, one thing that stood out to me was the topic of safety. As many of the women in the group were business women who consult and sometimes travel to different locations for work, the issue of keeping yourself safe on the job came up. It struck me in that moment once again, how different men and women really are. I somewhat doubt an issue of personal safety would have been at the forefront of a business seminar for men. For women, however, no matter how successful you are, it is still a real concern. When I came home I mentioned that part of the seminar to my husband and he said, “That’s something I don’t usually think about.” Of course not, it’s just not something men think about as much.

Have you ever heard or seen the slogan “Think like a man, act like a woman?”  I have always been slightly uncomfortable with that slogan, but it wasn’t until I heard my husband’s response that I figured out why. As women, we are NOT men.  We are not female versions of men. We are women, completely different beasts. We do not have the same issues, the same bodies, the same minds, or exactly the same drives. Sure we share some things, but there are many, many things we don’t share. I love men and I don’t think women are better than men. On the contrary, I think it’s important to honor and leverage what makes each of us unique. Therefore, it is not my goal to think like a man, but rather to think like an intelligent woman. A man doesn’t worry so much about personal safety, however, a smart woman does. [Read more…]

Fail to Impress

One of our most important jobs as entrepreneurs is attracting clients. As a result we do all kinds of things to capture the attention of our audience. We want to make a big impression so we will be remembered and, hopefully, even referred.  However, while it’s good to make a positive impression, being impressive should not be the ultimate goal when it comes attracting your ideal clients. A far better and much more effective approach is to create an authentic brand that speaks to the hearts of your audience.

Remember the old story of the wind and the sun competing to see who can get a man to take off his jacket first? The wind howls and tries to blow the man’s jacket off, but the harder the wind blows the tighter the man clings to his jacket. The sun, on the other hand, beams its rays of light and warmth on the man. He gets so toasty he takes his jacket right off. I suspect he even enjoys the warmth and the glow of the sun.

It’s like that with branding as well. If you are merely impressive, you are like the wind. You may blow long and hard, but you are not getting your clients to open up to all the wonderful things you have to offer. In order for you to get your audience to open up to you and your services, you must warm them up and connect with them on an emotional level. The best way to do this is [Read more…]

Water your own lawn.

My morning routine usually consists of an hour workout at the gym. When I’m on the treadmill or elliptical machine I have on my ipod and bring along something to read if I’m not doing a hard run. Usually, my reading material is some kind of marketing, business or personal development book. Sometimes, however, I’ll turn on the tv if I really need to be distracted from my workout. I don’t watch the news when I run because I’ve noticed it slows me down, however, at 6 a.m. there aren’t a lot of options. I usually end up catching something on Bravo. Yesterday it was the “Real Housewives of Orange County.” Ok, it’s a far cry from The Power of Focus which I’m reading now, but believe it or not, I came away with a really good piece of advice from the show. [Read more…]

Are You Churning Butter?

In his book The Slight Edge author Jeff Olson tells the parable to two frogs who get stuck in a bucket of cream. Once in the bucket they realize they are in literally over their heads and have no way to get out. The first frog resigns himself to his fate and gives up voluntarily sinking to the bottom of the bucket to drawn. The second frog says, no way not me. He paddles his little heart out going in circles until he is too tired to continue. Just as he is about to allow himself to sink to his death his foot touches something hard and he is able to push against it to just out of the bucket.  Unknowingly, the little frog has turned the cream into butter with all his paddling.

When we first decide to pursue entrepreneurship we often feel like we’ve hit pay dirt. We’ve maybe left an unfulfilling job to follow our dream or maybe we are enticed the by idea of financial freedom. We jump in feet first to the big luscious bucket of entrepreneurial cream and feel drunk with possibilities, but when reality of our choice starts to sink in we panic. What at first seems like a windfall, now seems like a trap. We are flooded with “what if’s” and “how on earth.” How are we going to make a profit when all our money is collateral? How are we going to keep a solid connection with our kids when we are now need to work on weekends? How on earth are we going to get every damn thing done!! [Read more…]

You Talkin’ to Me?

IStock_000013428086XSmallI recently heard an example of great branding on the radio. It was for a local auto repair shop that specializes in repairing European motors. The announcer got on and pointed out how they were different from their competitors who had lower prices, but less experienced technicians and also from their competitors who offered fancy chairs and lattes while you wait, but who had prices to match these extra luxuries. Their niche was a fair price and a good job for the regular guy.

You may think that everyone thinks of themselves as the regular guy, but that’s not true. I for one would be willing to spend a little extra money to sit in a nice clean room, with a comfortable chair sipping a frothy drink while someone worked on my car. And there are people who always want or need the lowest possible price. What this auto shop did so well was effectively target their ideal client. They did not try to appeal to each end of the spectrum and everything in between. As a result, they did not waste time and money reaching out to the wrong audience. [Read more…]

It’s such a pain…

IStock_000017569099XSmallIt is now the 4th week of January. How are you doing with your New Year’s resolutions? How are you doing with moving forward with your goals for 2012? Are you still riding high on the energy of your intentions, or have you started bumping up against resistance and challenges that have slowed you down? Do you feel like you are zipping along your way, or are you waking up to the reality that time is moving on and you not?

Why is it that we are so often stymied in our efforts to grow or change our lives or businesses for the better? The answer is simple, we do not like feeling uncomfortable. Would you rather sit by the fire drinking hot cocoa or shovel the driveway? Would you rather sip margaritas on the beach or go to the gym? No brainer, right? However, you need to consider your bigger goal. Do you want a ripped body when you hit the beach, then you better hit the gym and sweat your fanny off. Do you want to go skiing with your family on the weekend? Then you better put on your ugly snow boots and start shoveling out your car. [Read more…]

The Courage to Brand

IStock_000017350380XSmallMy five year old daughter came home from school crying the other day. It turns out they had been learning about Martin Luther King Jr. and she was upset he had been shot. After consoling her, we talked about how courageous King had been. Of course, my daughter was too young to understand why it took courage for King to speak his mind. However, as adults we know the huge amount of courage King had to possess to espouse his dream of hope and equality for all people.

Courage can be defined as the ability to face danger, difficulty, uncertainty, or pain without being overcome by fear or being deflected from a chosen course of action.” I love the part about “without being deflected from a chosen course of action.” King knew the danger he was in by continuing his vocal campaign, but he kept on because he believed in the power of his message. He knew there were people who needed him to be their voice. [Read more…]

Take the Leap

Take the LeapDuring this busy holiday season it is easy to start feeling stressed and tired. We are running around here and there shopping, going to parties, wrapping presents and sending out cards to our friends and family. Although it is a joyous season, it is easy to get overwhelmed. There are just so many things to do and places to go. Inspite of the hustle and bustle though, I don’t actually find the activity to be the thing that wears me out the most. Instead it is all the decision making that goes into the preparation for the season that really feels taxing. If someone just handed me a pre-made list of everything I need to buy and do before Christmas I could go on autopilot and get it done, but that’s not how things work.

If you want to have a satisfying experience, you need to put some thought into what you are doing. You need to think about the people you are shopping for, what they would like and what you can afford. You need to plan the outfits for the parties you will attend. Will they be formal and require a gown or will they be hip, casual affairs where you can wear a sparkly tank top? And what about the big Christmas feast? What should you serve? Do you go with a traditional turkey or try something new? Should you serve trifle or pie for dessert? It’s enough to drive a girl crazy all this decision making. The longer you sit with these questions, the heavier the load feels. The only antidote is to simply make some decisions. Once you do, you immediately start to feel lighter. The question is how do you decide?

[Read more…]

Don’t let your brand go up in smoke

Don't let your brand go up in smokeAs it’s getting closer to Christmas season and the colder weather is setting in, I need to get our chimney cleaned so we can enjoy a cozy fire during the holidays. As I was putting this task on my to-do list I suddenly flashed back to a scene in my living room many years ago when a chimney sweeper was at our house. I had been practicing some repertoire when he arrived so he heard me singing. He complimented me and went on to say that he wished he had a special talent. I know he was referring to some musical or artistic talent, however, I reassured him he did have a special talent which I truly believe.

I think everyone has special gifts and abilities. The problem the chimney sweep was having, and that many people have, is he was unable to recognize his talents. Sometimes we think if we are not  good at things like sports or music, we are not gifted. Not true. Everyone has strengths and skills. The trick is to unearth those abilities and nurture them to allow them to grow. Your gift’s purpose or usefulness may not be immediately obvious, but there is a need and place for everyone at the table. You must be careful not to judge your gift as insignificant or less valuable than that of another person  because you never know how, given a chance, your talents can manifest themselves in beautiful and powerful ways.

[Read more…]

Do you give up too easily?

Do you give up too easily?This is the last week our au pair will be with us before she goes back to her country for school. We decided to have a special waffle breakfast to say good-bye and thank you to her. As usual, my youngest daughter was the first one up the day of the big breakfast and she was super excited. She wanted us to make waffles NOW. Now happened to be 5:45 a.m. and everyone else was still asleep. Of course, my explanation that we had to wait until everyone was awake went over like a lead balloon. It also had no effect on her insistent asking if we could start the waffle-making process NOW. Here's how the conversation went:

Her: "Now, Mommy, is it time now?"

Me:  "No, Honey, not yet, not everyone is awake yet. We'll have to wait a bit more."

2 Minutes later…

Her:  "Now, Mommy? Now?"

Me:  "Sorry, no Honey, not yet.  We have to wait."

Her:  "One Mississippi, two Mississippi, three Mississippi.  Ok, now Mommy."

And so it went on every two minutes until I just gave in and started making the waffles with her alone while everyone else slept. I figured I could just make some more later and save my sanity in the meantime.

My point is that persistence pays off. If you ask once and are given a "no" or a "not now" or "maybe later" and you just walk away, you may be giving up too quickly. I'm not suggesting you pester someone until they fantasize about running away to Hawaii just to get away from you (wait, that was my fantasy), but I am suggesting you continue to ask and get feedback. You may be assuming the other person is out and out rejecting you or your offer, but there could by many reasons for a response other than yes. For example, they could be busy, or distracted, or even feeling lazy about making a decision. It can take many exposures to you or your service before a new client is comfortable taking the leap.  You never know when the switch will be turned on, so do not give up too easily.

You may also need to learn not to personalize rejections. As women, this is something to which we are particularly sensitive. Children do not assume you don't like them if you say no the 10th time they ask for a new toy. They are merely focused on getting the toy. Of course, you need to be polite and diplomatic in your approach, but do not assume someone doesn't like you just because they say no.

So ask, ask again, get feedback, tweak if necessary, and ask again. Who knows, maybe someone might even make you some nice warm waffles.

Healthy Body, Healthy Brand

Healthy Body, Healthy BrandThe other day I sat down to do some work.  I had actually scheduled this time a week earlier and reserved a private room at the library so I wouldn't be disturbed.  I had assessed my priorities days before and already knew exactly on what I was going to work.  I was really excited and proud to have planned, prepared and followed through with my goal.  However, about twenty minutes after I started to work, I completely lost steam.  I lost my energy and concentration and the ideas and words just stopped flowing.  I was so frustrated I finally packed it in and left.

The problem was I was TIRED and HUNGRY. Time is such a precious resource when you are an entrepreneur with a family  and to have wasted this opportunity was infuriating.   We had had a very busy weekend with lots of commitments and in the mix of things, I had failed to take care of my number one business asset, my body.  Without the proper sleep and nutrition I could not do my job.  

Fortunately for me, this was an isolated incident.  I know how important a healthy body is so I make it a priority to take care of myself.  As an entrepreneur YOU are the business, YOU are your brand.  If you are not in tip top condition your business suffers.  You do not have the energy to go that extra mile, your creativity suffers, your looks suffer and your mood plummets.  Not exactly a formula for success. 

Between the myriad tasks of running a business and the unending demands of family life it can be easy to put your needs last.  This is a huge mistake.  If your well is empty you have nothing to give.  You must make your health your number one priority.  However, it is not enough to just say your health is your priority, you must also take ACTION.  Here a few tips:

1.  PLAN and SCHEDULE your workouts for the weekon the weekend.  Be as specific as possible.  What time will you workout?  How long will  you workout?  What exercises will you do?  Cardio, how long?  Weights, how many reps?  The more specific you can be in planning, the easier it will be to follow-through.

2. PLAN what you will eat.  If you know what you are going to eat ahead of time it takes the stress out of making healthy choices, plus it forces you to actually buy the things you want so they are there when you are hungry.

3.  PLAN to get enough rest and go to bed around the same time each night.  Set your watch or phone alarm or set a reminder on your computer if you work at night to a time 1/2 hour before your bedtime to promt you to start winding down.

4.  PLAN and SCHEDULE some down time for your brain every day.  As entrepreneurs we are constantly thinking of the next thing that needs to get done or the trying to come up with the next great idea.  If you do not give your brain a chance to relax and recharge you will actually be less productive and creative.  Read a non-business book, meditate, people watch, even stare off into space. Just stop thinking.

I'm sure you notice a pattern here.  Good health does not happen as an after thought.  You must plan and prepare for it, commit to it and take action. If that seems hard for you, think of it as a business investment because it will truly pay off. 

Happy Father's Day to all you great dads!

http://www.clearvoicebranding.com/2011/06/happy-fathers-day-to-all-you-great-dads/

Your Brand GPS

We all make mistakes.  Sometimes we don't realize we are making the mistake until after it's done, but a lot of times there are hints along the way that something isn't quite right.  Those hints come to us in the form of feelings.  Some people call those feelings their "little voice."  I like to think of the little voice as our Brand GPS.  It keeps us on course and gets us to our destination in the quickest, easiest way possible.  If you are clear about your brand, you can use your inner voice to guide you to make decisions that best serve your goals.

However, there are times we all go "off brand" for whatever reason.  We make a decision that does not align with our brand, with the best of who we are or how we want to be percieved by others.  We get cocky and think we know better than the GPS so we make a wrong turn and go off course.  I recently did an audition where I sang as aria that was low and slow and the best part of my voice is my high notes!  As with any mistake the important thing is to get back on course as quickly as possible, apologize if necessary and learn from what happened. 

If you feel yourself going off course, check in with your inner guidance system, your Brand GPS.  What was your original destination?  Where did you go wrong?  Why did you choose to ignore the road signs?  How can you get back on track?  Where is the best place to turn around?  The clearer you get about the answers, the quicker you can get back on the road and avoid those nasty detours in the future

A Royal Brand

In the past weeks you could not turn on the television, computer or radio without hearing about the upcoming wedding of Prince William and Kate Middleton.  Some people were glued to every detail while others were turned-off by the whole deluge of information.  Whichever side you came down on, you have to admit it was an incredibly successful event.  It produced all the grandeur and spectical one would expect from a royal wedding, yet somehow it also felt real and personal.  That my friends is a great example of successful branding!

Ok, so it can be kind of crude to liken a wedding, one of the most significant days in a person's life, to personal branding.  You'll have to excuse me for the comparison (I guess it's the performer in me), but after all, when you get down to it, a wedding is a performance and performances are all about expression.  Of course, the main expression is the love and devotion the bride and groom have for each other, but many other things are expressed as well.  The dress the bride chooses, the flowers, the music, even the entree choices are all a reflection of the tastes and preferences of the happy couple and their families. 

Wedding guests take notice of these details and make comments about how beautiful the bride was or how tasty the food was.  However, when a couple manages to really personalize their ceremony with unique and thoughtful details, guests leave with a more memorable experience.  They get a deeper sense of who the couple is, what they care about and also how the couple feels about them.  Isn't that what we want our brands to do for us, to differentiate us in the mind of our audience?  We want them to leave our presence feeling a deeper connection to us, feeling like we've paid attention to the details and that we are authentic in the expression of the things that matter most in our lives.

So here's lifting a glass to Will & Kate. And here's to you creating your own spectacular, personal performance.

Consistency is Key to Successful Branding

One complaint I often hear from my international friends is how homogenized the shopping experience can be in the United States.  You can go from Boston to Miami and find the exact same stores and the exact same merchandise in those stores.  True there are times when I long for a unique shopping experience, but I also find it comforting to know when I travel I can usually find whatever I need at a local Target store.  Or if I get hungry, I know I can get the egg-white flat bread sandwich at any Dunkin' Donuts.  You know what to expect when you think of those stores.  It is consistent and reliable.

One of the wonderful benefits of watching a high-level artist is having the ability to get lost in the performance because you know they are going to deliver something great.  You don't worry about whether or not they will hit the notes.  These performers have earned our trust and as a result we continue to be fans and even evangelists on their behalf.  We have confidence in them because they are consistently spectacular.

Of course, the same can be true for your personal brand, but first YOU must be consistent.  Are you consistent in the way you express your brand? Are you consistent in the way you interact with your colleagues?  Do you consistently say thank you?  Are you consistent in your appearance or your online identity?   When you are not consistent, your audience loses faith and loses interest. However, when you consistently express your brand with excellence, you create raving fans and consistent followers.