Archives for July 2014

How to avoid repelling high-paying clients

Last weekend my beautiful niece who just graduated from film school came up from New York to help me shoot video for a project I am creating. We had so much fun running around Boston shooting in different locations.

I had been looking forward to doing this for weeks, but in the time leading up to the shoot I had gotten very busy. I knew I needed to do a lot of prep so I wouldn’t waste time once we started, but I had just been so slammed that some things had fallen through the cracks. I found myself scrambling the night before to write the script.

Funny enough, I thought I really nailed it. Hey, maybe pressure is really the best editor! Well, not quite…

Just to be sure it was a wonderful as I imagined, I read my masterpiece to my husband for some feedback. I know, I know, asking a spouse for constructive criticism is not always the best idea, but Mr. P is usually pretty good about it. And I know he wants me to succeed, so I was anxious to hear his thoughts.

Of course, I thought he might tweak a word here or there, but otherwise say, “Wow, Honey, you knocked it out of the park!” Not so much.

What he said instead really surprised me. [Read more…]

What are you waiting for?

When I was a kid, my mom had this very cool pink pajama set. It had palazzo bottoms and a filmy top a la “I dream of Jeannie.” You can imagine,  as a girlie girl, I used to love putting that thing on and playing all kinds of make-believe. Even though it wasn’t something my mom really ever wore, I still always had to ask permission to play with it.

Because it wasn’t something I could grab on a whim, I would covet that pinkalicious guise. It would make me sad or even angry that my mom was keeping it from me. After all, if she knew how wonderful it made me feel, why wouldn’t she just give it to me? I guess maybe she imagined wearing it to some cool retro pool party in them there hills of northern Wisconsin.

Don’t you just hate it when you have to wait for what you want? Or worse yet, when you have to ask someone one else to give you something you crave? I know, I sure do. I hate it. I hate the feeling of being at the mercy of someone else’s judgment.

As kids, we need to have our parents monitor our decisions. Believe me, I have three kids and the words “You need to ask permission first.” have passed my lips many, many times. For example, “You have to ask permission before you use my Channel lipstick to paint flames on your face for action figure day at camp.”

Most of the time when I require my kids to ask permission for something it is to keep them safe. I wouldn’t want them going off where I didn’t know where they were or using a really sharp knife and risk cutting themselves. It’s all well-intentioned, but here’s the thing. Kids need that kind of supervision , adults don’t.  However, as adults most of us are are still waiting for others to give us permission to do and have what we want.

For entrepreneurs all this waiting can be deadly. [Read more…]

Tips for Making Better Follow-Up Calls

Uggggg……

Double uggg…….

I did something really stupid.  I could kick myself. I KNOW better, but I did it anyway. Why? Because I was tired and feeling lazy, pure and simple. So what what this horrible mistake?…

I didn’t prepare properly for a follow-up sales call.

I had a follow-up call scheduled on my calendar with someone I had talked to about a while back. They were not ready to move forward then, but were really interested in working with me and had asked me to follow-up with them. We picked a time to reconnect and I diligently put the date on my schedule and then went about my day.

In the weeks that passed, I traveled a lot and was preoccupied with family and having fun on vacation. I kept up with email and took care of small business issues, but for the most part, did not have my mind entrenched in my business. When I got back, of course, I jumped back in and started getting caught up.

I love what I do, so it was fun for me to get back in the groove. I was excited to start writing again and most of all connect with clients and colleagues again. So when time the finally came, I was eager to make my follow-up call.

Here’s where things fell apart…

Although I remembered my initial conversation with my potential client, I knew where we had left things, I knew their business and why they were interested in working together, I did not take the time to review their pain points. I had an intellectual understanding of their needs, but I had not taken the time to review their struggle and how they were feeling about it.

As a result, our conversation reflected my level of preparation. It was factual. It was intellectual and it was not emotional. I failed to take my client to the place where they connected with the feeling around not having enough clarity for the right direction for their business and how that was impacting their success.

It was an awful experience. It felt like meeting someone on the street I had kissed at a party the night before except all the hot energy was missing and we both felt uncomfortable. YUCK!

The worst part of all was knowing I could have helped this client get fantastic results to create a unique and profitable brand more quickly if I had just done my homework.

So this never happens to you, here are 3 tips to help you properly prepare for your next follow-up sales call: [Read more…]

Be My Guest

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent ullamcorper suscipit mi, id convallis risus ullamcorper eget. Aenean sagittis eros nec eros euismod, quis dapibus leo semper. Mauris rutrum viverra adipiscing. [Read more…]

How to Build a Power Voice

Have you ever been to a really good concert? You know the kind where the singer makes you literally soon? I sure have, only instead of a concert, it was at the opera.

When I was singing professionally, I would often be onstage with phenomenal singers with extremely powerful voices. I remember a production when someone dared the lead tenor to hold the high note as long as he could at the end of his aria. He actually kept singing as he exited off the stage, down a flight of steps and into his dressing room still holding that same note. The conductor was furious, but we singers thought it was awesome.

Imagine the strength it takes to send your voice over an orchestra to the back of the hall. As entrepreneurs we need to have powerful voices as well if we want to be heard above the noise and reach our audiences.  But we are an impatient bunch. We want yummy clients now. We want a book deal yesterday. We want to be invited to speak on big stages and host tv shows next week, right? Unfortunately, it doesn’t happen that way.

In order to project a super powerful voice out into the market place, you must build vocal equity in your brand.@HeatherPoduska Tweet This

You don’t just jump up on stage at the Met and start yodeling and you don’t just throw up a website and start generating thousands of leads in traffic. It takes time and consistent effort to develop a powerful brand voice, but you can speed up the process by following a few key steps: [Read more…]