Archives for July 2011

Stop apologizing for your brand!

Stop apologizing for your brand!Doing branding work I have met some really incredible women.  I love getting to know my clients and hearing about their dreams and goals.  I am always impressed and delighted to hear about their past accomplishments, their unique experiences, and their visions for their businesses and their communities.  These are strong, smart, energized women.  However, I've also heard some of these same amazing women say things like "I know I should be charging more, but… I'm just really picky…I don't want to seem braggy…I know my standards are too high…"  We're all in trouble if having high standards is something you should apologize about!

Why is it that even savvy, educated women still struggle with stepping into their own power?  I think one reason is from the time we are little we are encouraged to be nice, to share, to be helpful and not to raise our voices.  One of my least favorite phrases taught in preschool is "You get what you get and you don't get upset."   What if what you are given is garbage?  In preschool that is not usually the case, but sometimes in life it is, especially if you are shy about making your preferences known.  

Another big reason women apologize for what they want is they want to be liked.  Of course, we all want to be liked, but when our desire to be liked causes us to act in ways that erode our authenticity, we damage our brands. It can be very scary to think people won't like us, however, here's a news flash. Not everyone likes you anyway!  So why not ask for what you really want so at least someone is happy.

Here are some things to think about the next time you catch yourself saying "I know I should but…" or "I'm too…"

1.  You are a role model.  Instead of worrying someone else will think you are too full of yourself the next time your ask for what you are worth, remember you are showing them how to honor themselves the next time they ask for something they need.  This is ESPECIALLY important if you have kids. 

2.  You are always telling others how you want to be treated by the messages you send out.  If your message is "I'm worried my standards are too high"  people will treat you as if your standards are too high.  If, on the other hand, you are secure with your standards, you will start to attract people into your life who also have high standards.  Again, if you have kids, don't you want them to have high standards when they are say, oh I don't know, choosing friends, boyfriends/girlfriends, what food they put into their bodies!

3.  If you do not pick the best you can, it is a reflection of your personal judgement to others.  People judge each other constantly.  It is not mean, it is human nature.  It is a way for people to determine who you are and what you are all about.  If you are not picky, you are saying to the world that either you do not care or don't feel you deserve the best.  Just to be clear, I'm not advising you go out and spend a lot of money.  I am suggesting though, that you choose the best options available to you.  It doesn't cost you any more money to hire a great employee than it does to hire a less desirable one just because "they'll do."

You are not in preschool anymore.  You do not have to accept what people give you if it does not meet your needs or desires.  However, in order for people to know what you want, you need to have a clear, strong voice.  By the way, I know this was a long post, but do you think I am going to apologize for it? No way.

“Free your mind, and the rest will follow…”

"Free your mind, and the rest will follow..."I LOVE summer.  I do not like summer, I LOVE it.  Despite the inch-thick layer of gooey sunscreen I have to wear, despite the bozo-esque hair I sport after a dip in the pool, I still think summer rocks.  It’s the one time of the year when all my kids are free at the same time.  We don’t have to be at gymnastics, girl scouts or soccer.  We are free to rome and explore and do as we please.

One of my favorite things to do on these steamy days is take the kids on mini-adventures.  We explore different parts of the city, a new beach or a new restaurant.  Last weekend we went into the North End of Boston and had pizza, gelato and a carousel ride.  I find after these little outings my mind feels freer and I have many more creative ideas.  I also often find myself adapting or incorporating something from these experiences into my routine when I return home.  This time it happened to be a wonderful watermelon and basil salad, yum.

Summer is a great time to re-energize your brand too.  Things are not as rigid and structured as the rest of the year.  It’s easier to try something new.  I’m not talking about radically changing who you are or what you stand for, but rather opening up to new possibilities that feel exciting and authentic.  New exposures and experiences can give our brands new life and greater depth.

So next time you find yourself meandering through an exotic spice shop or people watching on a park bench, don’t chastise yourself for not being behind your desk.  Just think of it as a working vacation.  See you on the beach!

Great Brands are not “Discovered”

Great Brands are not "Discovered"One of my very earliest memories is sitting on the corner of my block at about the age of 5 singing and making up songs hoping that someone would walk by, hear my voice and “discover” me. Now it’s hard for me to imagine that a 5 year old would have such thoughts, but I most certainly did.  I think we all have a desire to be scene and heard and to feel like people recognize our talents.  However, no one is going to “discover” you by simply walking past you on a street corner while you sing a little ditty.

Since then, what I’ve learned over my many years of experience of singing professionally is that great singers are not “discovered.” They are molded, trained and refined.  Singers spend years discovering and rediscovering their voices.  Then spend endless hours pouring over repertoire trying to figure out what best suits their natural ability and can show their voice in its best possible light.  And then they go out and audition.  They show what they can do and they ask for the job.  If they don’t win the audition they try to get feedback on how they can do better the next time.  And then they go out and try again.  That is how great singers are discovered.

You can see where I’m going with this.  Great brands are not magically found by someone tripping over them.  You don’t just hang a shingle out and have raving fans.  You must discover what your unique talents are, refine them and project them.  You must make people aware you are there and that you want the business.  You must go back and tweak things when you get feedback and then you must try again.  If you do all those things you will get to a place where the audience will sit up and take notice.  And soon YOUR name will be on the marquee.

Persistent Branding Wins

Persistent Branding WinsWe live in a world where almost anything you want is one click away.  You want to know the weather in Singapore, no problem. You want to see what your favorite celebrity did 5 minutes ago, check Twitter.  You want to keep mosquitoes away, there's even an app for repelling bugs at your fingertips!  However, if you want a strong brand, you are going to have to patient.

The cornerstones of branding are clarity, consistency and constancy.  However, another vital component is persistence.  Persistence is a little bit differnt than consistency or constancy.  Persistence has a grittier quality.  It implies tenacity, a stick-to-itiveness in the face of a adversity.  Strong brands are built with persistent energy and attention, they are not like rockets that loose their intense power after their initial launch.

All of us face times in building our businesses, our brands, or our lists when it feels like we are Sisyphus.  We put out or marketing messages, we Tweet, we blog, we speak and still it feels like nothing is happening.  However, things are happening.  It takes time and multiple exposures for your audience to get familiar with your brand.  Think of the "overnight" success of stars like Leonardo DiCaprio who  had to work his way through bit parts on shows from Romper Room to Growing Pains.  He then had to beat out 400 other actors to win the role of Tobias This Boy's Life before going on to his blockbuster, Titanic.  This took persistence. Now he is a KNOWN, reliable brand within his industry and to his public audience.

So be clear, be consistent and be constant, but also be persist, persist, persist.  Each small success along the way will create ripple effects. You WILL grow your brand and your business.  Remember the tortoise wins the race!

Are you a Good Kisser?

Are you a Good Kisser?Have you ever felt like you are running yourself ragged?  I learned a very important lesson this year.  I was spread too thin! I had taken on so many projects and commitments that I never felt relaxed or truly productive.  I was jumping from one thing to the next and  when I wasn't actually working on something, my mind was taking constant inventory of all the upcoming tasks I needed to do.  What I came to realize was all this busyness was interfering with my most important priorities.  The question became, what to do about it?

I was reminded of the KISS principle I learned from my father-in-law.  For those of you who don't already know, KISS in this case stands for Keep It Simple Stupid.  Life can getting pretty complex when you are running a business and have any kind of life, especially if that life includes those gorgeous, demanding little creatures we call children.  We have about a million tasks and roles to manage from keeping up with business emails to coaching soccer to buying the one hundred or so end-of-year teacher gifts.  Then, of course, there is working out, planning meals, your book club, your kid's book club, designing a new logo, reading that new Facebook marketing book…  The list could be endless.  However, if you do not get control you will probably continue to feel tired, distracted and discontent.  Here are a few tips to help you be a better kisser:

1.  Get very clear about your priorities and I don't mean your top 10 priorities, I mean like your top 3-5.  Anything that is not directly associated with your top five should be cut out or severly diminished.

2.  End the love affair with multitasking.  There have been several studies out recently that prove multitasking is actually less efficient than single focused effort.  This is especially hard for women.

3.  Get comfortable saying "no."  Again, sorry fellas, women are very inclined to want to be helpful or at least be seen as being helpful.  It can be very difficult at first to turn down a request for help, but the more you do, the easier it gets. 

4.  Take the word "should" out of your decision making process when choosing what stays and what goes in your life.  You think you "should" go to ladies night out so you won't seem unfriendly.  If your main priority is your health and you need to get up at 5am to go to the gym in the morning, going to ladies night is not the best choice.

5. Learn to delegate what you do not need to do.  There are lots of things we do that do not actually need our hands on attention.  Make a list of what you can give to someone else to do.  For example, do you really need to be the one who attends every meeting or can someone else go and fill you in later.  Do you always have to be the one to pack the school lunches, or can you take turns with your spouse?

One last thing, pay attention to the way you feel.  How does it make you feel to be involved with what you are doing?  Do you feel happy about your job, your volunteer work, you family responsibilities, or do you have a feeling of reluctance, dread, or low energy?  Personally, I have followed all of these tips in the past several months and things have changed a lot for me.  I can honestly say I am now a better kisser!