How to Lose a $40,000 Deal in 10 Seconds.

How awesome would it be to have a client walk in your door ready to lay out $40,000 for your product or service?Now imagine how bad it would feel to lose that same client within seconds. That’s exactly what happened to several car salesmen last weekend.

Our family is in the market for a new car. We’ve had the same mini-van for the past 9 years. Even though I’m a little nostalgic about getting rid of the car we brought our babies home in, I’m pretty psyched to be getting something that doesn’t have gummy bears lodged in the seats.

For me, part of the fun of getting a new car is doing the research. I love watching the sleek marketing videos, imaging what it would be like to zip down the road in one of those shiny new rides.  My kids are a little bit older now, so maybe we can get away with something besides a mini-van. Maybe…

Whatever we end up with, I want to be wowed. If it’s a mini-van, I want it to be decked-out so I don’t feel so much like Mommy-from-the-Block. Don’t get me wrong, I love being a mom. I just wish there was a way to look slightly more cool driving back and forth to soccer practice.

I also want to be wowed by the actual experience of buying the car. It’s not something you do everyday, so I want it to feel special. With our short list in hand, we went off to do some test driving.

It would be an understatement to say we are motivated buyers at this point. We’ve probably waited a good 6 months longer than we should have to get this project going. The old girl has served us well, but her time has come. I am ready and excited for an upgrade.

As we head out the door, [Read more…]